Privacy Policy

Our commitment to protecting your privacy and personal data

2025/10/15

Introduction

Welcome to FlashVSR's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use FlashVSR, our real-time video super-resolution service.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and contact details you provide when registering or contacting us.
  • Usage Data: Information about how you interact with flashvsr.com, including pages visited, time spent, and features used.
  • Device Information: Details about the device you use to access FlashVSR, such as IP address, browser type, operating system, and GPU specifications.
  • Video Processing Data: Metadata about videos you process, including resolution, duration, and processing parameters. We do not store the actual video content unless explicitly authorized by you.

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain FlashVSR's video super-resolution services
  • To process your video enhancement requests and optimize performance
  • To notify you about changes to FlashVSR
  • To provide customer support and technical assistance
  • To gather analysis or valuable information to improve FlashVSR's performance and efficiency
  • To monitor the usage of FlashVSR and detect potential issues
  • To detect, prevent, and address technical issues
  • To improve our AI models and algorithms (with anonymized data)

Video Data Processing

  • Temporary Storage: Uploaded videos are temporarily stored only during processing and are automatically deleted after completion.
  • No Long-term Storage: We do not retain your video content on our servers unless you explicitly opt-in to save results.
  • Processing Security: All video processing is performed in secure, isolated environments.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure API access, and regular security audits.

Third-Party Services

We may employ third-party companies and individuals to facilitate FlashVSR, provide services on our behalf (such as cloud computing infrastructure), or assist us in analyzing how FlashVSR is used. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date above.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@flashvsr.com.